Retail Staff
1. Notify your Supervisor ONE HOUR in advance in the event of lateness or when taking an emergency leave.
2. Provide a digital copy of the taken leave supporting document i.e MC, official letter, etc
3. By using mobile phone, snap a picture and send it to your Supervisor before 6.00 pm (18:00) on the same day.
4. Submit the hardcopy of the supporting document to your Supervisor within 2 working days once you have returned back to work.
5. Shall you failed to provide the digital copy and the hardcopy of the supporting document within the set time frame, it would caused a salary deduction and the leave taken is consider as unpaid leave.
Retail Supervisor
1. Follow up and monitor staff attendance, ensure all the process above are followed and well communicated among the staff.
2. All digital copies of leaves supporting documentation to be attached in the Daily Attendance E-mail Report.
3. Send the E-mail the attendance report to your respective Retail Executive, by keeping the Retail & Payroll Admin in the loop.
4. The E-mail to be sent out daily by 7.00 pm (19:00)
5. Follow the E-mail format as shown below.
6. The hardcopy documents be couriered back to HQ
– On weekly basis for KL & PJ shops (every Monday)
– On monthly basis for the other locations (by end of the month)
7. Shall staff failed to provide the hardcopy within the set time frame, notify your Retail Executive on the Daily Attendance report E-mail, action will be taken.
What type of information to be included in the Daily Attendance E-mail
1) Name of the staff and reason or remark as per below listi. Lateness of more than 6 minutes
ii. Working overtime
iii. Taking time off
iv. Switch of staff or working hour
v. All types of leaves (emergency, sick, annual, replacement, etc)
vi. Off day
vii. Absenteeism without any notice
viii. Fail to provide leave supporting document
ix. etc
Retail Executive
i. Acknowledge all the Daily Attendance report E-mail once received
ii. Ensure that leaves supporting document provided on time.
iii. Ensure that all process assigned above are well communicated and understood by the retail staff.
Retail & Payroll Admin
i. Note down and compile all the Daily E-mail Attendance report in the monthly Payroll Summary Report
ii. Click here to download Attendance & Payroll Sheet Template.
iii. Shall the hardcopy of the taken leave supporting document did not reached the HQ, but the digital version of it was provided on time, the leave taken should be consider as valid. Given there is a concrete and reasonable reason provided for the missing hardcopy document.
Reviewed and acknowledged by
1. Retail Dept:
2. Acc & Finance Dept:
Updates
1. Commencing date: 1st August 2019
2. Revision: